FAQs

Our jewelry is made of high-quality materials such as gold, silver, and diamonds.

Yes, our jewelry comes with a full 365-day warranty.

To care for your jewelry, we recommend storing it in a dry place away from humidity and moisture. Avoid wearing your jewelry while showering or swimming, and clean it regularly with a soft cloth.

Yes, our products are hypoallergenic.

Yes, we offer engraving services for an additional fee.

To place an order on our website, add the items you'd like to purchase to your cart and proceed to checkout. Then simply enter your shipping and billing information during checkout and select your payment method.

Yes, you can still make changes to your order after placing it - as long as it has not yet been shipped. Please contact our customer service team as soon as possible to request any changes.

You will receive an order confirmation email after placing your order. If you do not receive this email, please check your spam folder or contact our customer service team.

You can track your order by logging into your account on our website or by contacting our customer service team for assistance.

Yes, you can cancel your order - provided it has not yet been shipped. Please contact our customer service team as soon as possible to request a cancellation.

Our standard shipping times vary depending on your location, but most orders will be shipped within 3-5 business days.

Yes, we offer expedited shipping options for an additional fee.

Shipping costs depend on the weight and size of your order, as well as your location. We offer free worldwide shipping on orders over $55.

Yes, we ship internationally.

You will receive a shipping confirmation email with a tracking number once your order has shipped.

We accept returns and exchanges within 30 days of receipt. All items must be in their original condition, unworn and unaltered.

To initiate a return or exchange, please contact our customer service team with your order number and the item/s you would like to return or exchange.

Yes, as long as they meet the conditions of our returns policy, you can return or exchange items on sale.

You have 30 days from the date of receipt to initiate a return or exchange.

Once we have received and processed your return, you will be refunded the full amount of your purchase, minus any shipping costs.

Yes, we offer gift wrapping services for an additional fee.

Yes, we have a loyalty program where you can earn points on every purchase and redeem them for discounts on future orders.

You can contact our customer service team by email: info@acroscorpio.com

No, we do not currently have a physical store. All of our products are available online only.

Yes, we have a size guide available on our website that includes detailed measurements for each of our jewelry pieces.